Our Principles & Methods

At IMPRO, we work closely with customers to identify their needs, determine goals and create customized experiences to upskill their workforces. We are committed to providing maximum value to customers while ensuring our services are aligned with the demands of all organizations. 

235 years
235 years
of experience combined
22.5 million
22.5 million
miles travelled for our clients
$10 billion+
$10 billion+
saved for our clients
people trained in our methodology

Our Mission and History

IMPRO was founded in 2017 to meet the ever-changing demands of the modern-day learner and help organizations engage their workforce and create a culture of excellence. As the technology arm of quality improvement pioneers Juran, our mission is to equip organizations with the right skills so they can improve the quality of their products and services for the betterment of society.

Regardless of your organization’s size or the industry you operate in, we can provide you with the solutions you need to improve the skill sets of your workforce. Examples of organizations currently using IMPRO include:

Impro Team

DLL Financial Solutions Partner Molex Simplot Vodafone Volvo John Deere Lowe Christiana Care Health System WVU Medicine Boston Children's Hospital Astellas Kaiser Permanente Lutron
Our Team
The leadership team at IMPRO has over 235 years' experience of helping organizations implement successful quality improvement processes. They are supported by our global network of mentors, coaches and course builders who deliver the learning programs that can make a difference to individuals and organizations anywhere. 
Latest Learning Plans
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Our online community brings together those new to the world of continuous improvement with our incredible group of experienced practitioners. Meet like-minded people, pose questions and learn from real-world examples.
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