Our Vision & Promise

Our vision is to provide every organization with a workforce that understands how to place the customer at the center. We work closely with customers to identify their needs, determine goals and create customized experiences to upskill their workforces. We promise to empower each individual with the tools and knowledge they need to grow at each stage of their professional development journey.

235 years
235 years
of experience combined
22.5 million
22.5 million
miles travelled for our clients
$10 billion+
$10 billion+
saved for our clients
25,000
25,000
people trained in our methodology

Our Mission and History

IMPRO was founded in 2017 by the Juran Institute to meet the ever-changing demands of the modern-day learner and help organizations engage their workforce. As the technology arm of Juran, our mission is to to continuously research and measure the skills needed to meet business goals and use the data to provide universal accessibility to learning and career opportunities.

Regardless of your organization’s size or the industry you operate in, we can provide you with the solutions you need to improve the skill sets of your workforce.

Examples of organizations currently using IMPRO include:

Impro Team

DLL Financial Solutions Partner Molex Simplot Vodafone Volvo John Deere Lowe Christiana Care Health System WVU Medicine Boston Children's Hospital Astellas Kaiser Permanente Lutron
Our Team
The leadership team at IMPRO has over 235 years' experience of helping organizations implement successful quality improvement processes. They are supported by our global network of mentors, coaches and course builders who deliver the learning programs that can make a difference to individuals and organizations anywhere.